Building brighter futures. Together.

Policies

Clear procedures for safe, accountable programs

Araya’s policy library helps families, volunteers, staff and partners understand how the program manages child safety, reporting, workforce compliance, transport, privacy, attendance, risk and emergency response.

Policy Library

Uploaded policy documents

Each page below summarises the relevant policy and links to the original PDF document.

01

Child Safety Principles

The core principles that guide Araya's child-safe practice, supervision, reporting and secure record keeping.

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02

Child Safety Reporting Procedure

Who reports what, when and how: responding to disclosures, reporting to police, Child Safety and Blue Card Services, and allegations against staff or volunteers.

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03

Recruitment, Screening, Blue Card and Workforce Compliance

No card, no start: how Araya screens, links, registers, inducts and monitors staff and volunteers who work with children.

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04

Attendance, Arrival, Collection and Departure

How students arrive, are signed in, supervised, collected and safely released from program sessions.

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05

Transport and Volunteer Driver Policy

Driver eligibility, parent consent, child restraints, handovers in the Driver app, GPS during runs, and what happens if a student is not collected.

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06

Risk Management and Safety

How Araya identifies hazards, manages safety controls and reviews risks across program activities.

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07

Emergency Management and First Aid

How Araya prepares for emergencies, first aid responses, communication and post-incident review.

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08

Privacy Policy

What Araya's website, forms, portals and apps collect, including driver GPS, handover signatures and identity documents, who sees it, where it is stored and how long it is kept.

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09

Terms and Conditions

The enrolment terms families agree to when a student joins Araya Tuition.

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10

Complaints and Feedback

How families, students, staff, volunteers and community members can raise concerns or suggestions.

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11

Refund, Cancellation and Payment Policy

Guidance for tuition contributions, payment plans, cancellations, activity costs, donations and refunds.

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12

Website Content and Third-Party Disclaimer

Limits reliance on general website information and explains how third-party links, learning platforms and resources are handled.

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Document Review

Review policy PDFs on this page

Open each document below to review the current Araya Tuition policy wording.

Child Safety Reporting Procedure

Preview of Child Safety Reporting ProcedureOpen PDF

Transport and Volunteer Driver Policy

Preview of Transport and Volunteer Driver PolicyOpen PDF

Refund, Cancellation and Payment Policy

Preview of Refund Cancellation and Payment PolicyOpen PDF

Website Content and Third-Party Disclaimer

Preview of Website Content and Third-Party DisclaimerOpen PDF

Recruitment, Screening and Blue Card

Preview of Recruitment Screening Blue Card and Workforce Compliance PolicyOpen PDF

Attendance, Arrival, Collection and Departure

Preview of Attendance Arrival Collection and Departure PolicyOpen PDF

Emergency Management and First Aid

Preview of Emergency Management and First Aid PolicyOpen PDF